Cynthia joined Emergency One in 2014, adding to our front desk staff. In her role, Cynthia is responsible for all aspects of patient intake including greeting the patient, entering the patient into the EMR system, insurance verification and readying the chart for the patient to be seen by our nurses and providers, scheduling occupational health appointments and many other aspects of customer service.
In January 2016, Cynthia was promoted to Team Leader, Front Desk and Reception (Hyde Park). In her new role, she takes an active role in training of new employees and managing certain aspects of the front desk operation in our Hyde Park office.
Cynthia has excelled at Emergency One and enjoys helping her colleagues with any task. She is local to the Hudson Valley and in her spare time, you might find her on the Walkway over the Hudson or the Rail Trail, with her son, dog and fiancé, enjoying the outdoors.