Cynthia joined Emergency One in 2014, adding to our front desk staff. In her role, Cynthia is responsible for all aspects of patient intake including greeting the patient, entering the patient into the EMR system, insurance verification and readying the chart for the patient to be seen by our nurses and providers, scheduling occupational health appointments and many other aspects of customer service.
In January 2018, Cynthia was moved to a back office role in coding and billing. In her new role, she will assist the billing department with the revenue cycle process and fill in as needed for the front desk and reception position.
Cynthia has excelled at Emergency One and enjoys helping her colleagues with any task. She is local to the Hudson Valley and in her spare time, you might find her on the Walkway over the Hudson or the Rail Trail, with her son, dog and fiancé, enjoying the outdoors.