Erica brings her friendly and efficient personality to Emergency One, adding to our front desk staff. In her role, Erica is responsible for all aspects of patient intake including greeting the patient, entering the patient into the EMR system, insurance verification and readying the chart for the patient to be seen by our nurses and providers. In addition, her role includes answering the phones, scheduling occupational health appointments and many other aspects of customer service. You can find Erica primarily in our New Windsor location.
Previously, Erica worked in retail. She graduated from University of Massachusetts with a Bachelor of Arts in English with a concentration in Theater.